Privacy policy
We respect your privacy and are committed to protecting it through our compliance
with
this
privacy policy (“Policy”). This Policy describes the types of information we may collect from you or
that you
may provide (“Personal Information”) on the gocows.com website (“Website” or “Service”) and any of its
related
products and services (collectively, “Services”), and our practices for collecting, using, maintaining,
protecting, and disclosing that Personal Information. It also describes the choices available to you
regarding
our use of your Personal Information and how you can access and update it.
This Policy is a legally binding agreement between you (“User”, “you” or “your”)
and MB
“GOCOWS” (“G”, “we”, “us” or “our”). If you are entering into this agreement on behalf of a business or
other
legal entity, you represent that you have the authority to bind such entity to this agreement, in which
case
the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if
you do
not agree with the terms of this agreement, you must not accept this agreement and may not access and
use the
Website and Services. By accessing and using the Website and Services, you acknowledge that you have
read,
understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the
practices of
companies that we do not own or control, or to individuals that we do not employ or manage.
Automatic collection of information
When you open the Website, our servers automatically record information that your
browser
sends. This data may include information such as your device’s IP address, browser type, and version,
operating
system type and version, language preferences or the webpage you were visiting before you came to the
Website
and Services, pages of the Website and Services that you visit, the time spent on those pages,
information you
search for on the Website, access times and dates, and other statistics.
Information collected automatically is used only to identify potential cases of abuse
and
establish statistical information regarding the usage and traffic of the Website and Services. This
statistical
information is not otherwise aggregated in such a way that would identify any particular User of the
system.
What information do we collect/or receive from you?
You can access and use the Website and Services without telling us who you are or
revealing any
information by which someone could identify you as a specific, identifiable individual. If, however, you
wish
to use some of the features offered on
the Website, you may be asked to provide certain Personal Information (for example, your name and e-mail
address).
We receive and store any information you knowingly provide us when you create an
account, or
fill any forms on the Website. When required, this information may include the following:
- Account details (such as user name, unique user ID, password, etc)
- Contact information (such as email address, phone number, etc)
- Basic personal information (such as name, country of residence, etc)
- Information about your use of our services, including the type of service requested, date and time of use.
- Information you provide about the video to be edited, including the video itself and any related metadata.
- Any other information you choose to provide.
You can choose not to provide us with your Personal Information, but then you may not be
able
to take advantage of some of the features on the Website. Users who are uncertain about what information
is
mandatory are welcome to contact us.
Privacy of children
We do not knowingly collect any Personal Information from children under the age of 18.
If you
are under the age of 18, please do not submit any Personal Information through the Website and Services.
If you
have reason to believe that a child under the age of 18 has provided Personal Information to us through
the
Website and Services, please contact us to request that we delete that child’s Personal Information from
our
Services.
We encourage parents and legal guardians to monitor their children’s Internet usage and
to help
enforce this Policy by instructing their children never to provide Personal Information through the
Website and
Services without their permission. We also ask that all parents and legal guardians overseeing the care
of
children take the necessary precautions to ensure that their children are instructed to never give out
Personal
Information when online without their permission.
How we use and processing of collected information
We act as a data controller and a data processor when handling Personal Information,
unless we
have entered into a data processing agreement with you in which case you would be the data controller
and we
would be the data processor.
Our role may also differ depending on the specific situation involving Personal
Information. We
act in the capacity of a data controller when we ask you to submit your Personal Information that is
necessary
to ensure your access and use of the Website and Services. In such instances, we are a data controller
because
we determine the purposes and means of the processing of Personal Information.
We act in the capacity of a data processor in situations when you submit Personal
Information
through the Website and Services. We do not own, control, or make decisions about the submitted Personal
Information, and such Personal Information is processed only in accordance with your instructions. In
such
instances, the User providing Personal Information acts as a data controller.
In order to make the Website and Services available to you, or to meet a legal
obligation, we
may need to collect and use certain Personal Information. If you do not provide the information that we
request, we may not be able to provide you with the requested products or services. Any of the
information we
collect from you may be used for the following purposes:
- Providing and improving our services.
- Create and manage user accounts
- Communicating with you about your use of our services.
- Respond to inquiries and offer support
- Request user feedback
- Improve user experience
- Run and operate the Website and Services
Processing your Personal Information depends on how you interact with the Website and
Services,
where you are located in the world and if one of the following applies: (i) you have given your consent
for one
or more specific purposes; (ii) provision of information is necessary for the performance of an
agreement with
you and/or for any pre-contractual obligations thereof; (iii) processing is necessary for compliance
with a
legal obligation to which you are subject; (iv) processing is related to a task that is carried out in
the
public interest or in the exercise of official authority vested in
us; (v) processing is necessary for the purposes of the legitimate interests pursued by us or by a third
party.
We may also combine or aggregate some of your Personal Information in order to better serve you and to
improve
and update our Website and Services.
Note that under some legislations we may be allowed to process information until you
object to
such processing by opting out, without having to rely on consent or any other of the legal bases. In any
case,
we will be happy to clarify the specific legal basis that applies to the processing, and in particular,
whether
the provision of Personal Information is a statutory or contractual requirement, or a requirement
necessary to
enter into a contract.
How do we share your information?
Depending on the requested Services or as necessary to complete any transaction or
provide any
Service you have requested, we may share your information with our affiliates, contracted companies, and
service providers (collectively, “Service Providers”) we rely upon to assist in the operation of the
Website
and Services available to you and whose privacy policies are consistent with ours or who agree to abide
by our
policies with respect to Personal Information. We will not share any personally identifiable information
with
third parties and will not share any information with unaffiliated third parties.
Service Providers are not authorized to use or disclose your information except as
necessary to
perform services on our behalf or comply with legal requirements. Service Providers are given the
information
they need only in order to perform their designated functions, and we do not authorize them to use or
disclose
any of the provided information for their own marketing or other purposes.
We may also disclose any Personal Information we collect, use or receive if required or permitted by
law, such
as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure
is
necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or
respond to
a government request.
Cookies and Tracking Technologies
Our Website and Services use “cookies”, beacons, tags, and other tracking technologies
to help
personalize your online experience. A cookie is a text file that is
placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses
to
your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain
that
issued the cookie to you.
We may use cookies to collect, store, and track information for security and
personalization,
and for statistical purposes. Please note that you have the ability to accept or decline cookies. Most
web
browsers automatically accept cookies by default, but you can modify your browser settings to decline
cookies
if you prefer.
Data Analytics
Our Website and Services may use third-party analytics tools that use cookies, web
beacons, or
other similar information-gathering technologies to collect standard internet activity and usage
information.
The information gathered is used to compile statistical reports on User activity such as how often Users
visit
our Website and Services, what pages they visit and for how long, etc. We use the information obtained
from
these analytics tools to monitor the performance and improve our Website and Services. We do not use
third-party analytics tools to track or to collect any personally identifiable information of our Users
and we
will not associate any information gathered from the statistical reports with any individual User.
Google Analytics
Google Analytics allows collecting information about the behavior of the users visiting
our
website to better understand their preferences. The cookies data provide us with the details on the time
spent
by the users on the website, what source they came to the site from, and personal information like
location,
age, and gender of the users. The data records help us to make our website more user-friendly and select
content matching the users’ needs.
We use or may use third-party analytics services, such as Google Analytics, Hubspot, and
etc to
evaluate your use of the Site, compile reports on activity, collect demographic data, analyze
performance
metrics, and collect and evaluate other information related to the Site. Google Analytics is a web
analytics
service provided by Google, Inc., (“Google”). Google Analytics places cookies on your computer, to help
the
website analyze how users use the Site. The information generated by the cookie about your use of the
Site
(including your IP address) will be transmitted to and stored by Google on servers in the United States.
Google
will use this information to evaluate your use of the website, compiling reports on website activity for
website operators and providing other services relating to website activity and internet usage. Google
may also
transfer this information to third parties where
required to do so by law, or where such third parties process the information on Google’s behalf. Google
will
not associate your IP address with any other data held by Google. By using this Site, you consent to the
processing of data about you by Google in the manner and for the purposes set out above. For more
information
regarding Google Analytics please visit Google’s website and pages that describe Google Analytics, such
as
http://www.google.com/analytics/learn/privacy.html
Hubspot Tracking
Hubspot analytics allows collecting information about the actions of a company's website
visitors to understand behavior and trigger automation workflows. What allows us to make our company's
website
for customers more accessible and more convenient to use.
For more detailed information about what cookies include and how information is
processed, you
can read the link https://legal.hubspot.com/privacy-policy
Do Not Track signals
Some browsers incorporate a Do Not Track feature that signals to websites you visit that
you do not
want to have your online activity tracked. Tracking is not the same as using or collecting information
in connection
with a website. For these purposes, tracking refers to collecting personally identifiable information
from consumers
who use or visit a website or online service as they move across different websites over time. How
browsers
communicate the Do Not Track signal is not yet uniform. As a result, the Website and Services are not
yet set up to
interpret or respond to Do Not Track signals communicated by your browser. Even so, as described in more
detail
throughout this Policy, we limit our use and collection of your Personal Information. For a description
of Do Not
Track protocols for browsers and mobile devices or to learn more about the choices available to you,
visit https://www.internetcookies.com/
Social media features
Our Website and Services may include social media features, such as the Facebook and
Twitter
buttons, Share This buttons, etc (collectively, “Social Media Features”). These Social Media Features
may
collect your IP address, and what page you are visiting on our Website and Services, and may set a
cookie to
enable Social Media Features to function properly. Social Media Features are hosted either by their
respective
providers or directly on our Website and Services. Your interactions with these Social Media Features
are
governed by the privacy policy of their respective providers.
Email marketing
We offer electronic newsletters to which you may voluntarily subscribe at any time. We are committed to
keeping
your e-mail address confidential and will not disclose your email address to any third parties except as
allowed in the information use and processing section or for the purposes of utilizing a third-party
provider
to send such emails. We will maintain the information sent via e-mail in accordance with applicable laws
and
regulations.
In compliance with the CAN-SPAM Act, all e-mails sent from us will clearly state who the
e-mail
is from and provide clear information on how to contact the sender. You may choose to stop receiving our
newsletter or marketing emails by following the unsubscribe instructions included in these emails or by
contacting us. However, you will continue to receive essential transactional emails.
Links to other resources
The Website and Services contain links to other resources that are not owned or
controlled by
us. Please be aware that we are not responsible for the privacy practices of such other resources or
third
parties. We encourage you to be aware when you leave the Website and Services and to read the privacy
statements of each and every resource that may collect Personal Information.
How to access and control your personal data
In some cases, you may ask us to stop accessing, storing, using and otherwise processing
your
information where you believe we don’t have the appropriate rights to do so or you may request the list
of the
information we are processing and suggest changes in it. Please feel free to contact us at https://gocows.com/
Retention of information
We will retain and use your Personal Information for the period necessary as long as
your user
account remains active, to enforce our agreements, and resolve disputes, and unless a longer retention
period
is required or permitted by law.
We may use any aggregated data derived from or incorporating your Personal Information after you update
or
delete it, but not in a manner that would identify you personally. Once the retention period expires,
Personal
Information shall be deleted.
Therefore, the right to access, the right to erasure, the right to rectification, and the right to data
portability cannot be enforced after the expiration of the retention period.
Information security
We secure the information you provide on computer servers in a controlled, secure
environment,
protected from unauthorized access, use, or disclosure. We maintain reasonable administrative,
technical, and
physical safeguards in an effort to protect against unauthorized access, use, modification, and
disclosure of
Personal Information in our control and custody. However, no data transmission over the Internet or
wireless
network can be guaranteed.
Therefore, while we strive to protect your Personal Information, you acknowledge that
(i) there
are security and privacy limitations of the Internet which are beyond our control; (ii) the security,
integrity, and privacy of any and all information and data exchanged between you and the Website and
Services
cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit
by a
third party, despite best efforts.
As the security of Personal Information depends in part on the security of the device
you use
to communicate with us and the security you use to protect your credentials, please take appropriate
measures
to protect this information.
Data breach
In the event, we become aware that the security of the Website and Services has been
compromised or Users’ Personal Information has been disclosed to unrelated third parties as a result of
external activity, including, but not limited to, security attacks or fraud, we reserve the right to
take
reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as
notification to and cooperation with law enforcement authorities. In the event of a data breach, we will
make
reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm
to the
User as a result of the breach or if notice is otherwise required by law. When we do, we will send you
an
email.
Changes and amendments
We reserve the right to modify this Policy or its terms related to the Website and
Services at
any time at our discretion. When we do, we will revise the updated date at the bottom of this page. We
may also
provide notice to you in other ways at our discretion, such as through the contact information you have
provided.
An updated version of this Policy will be effective immediately upon the posting of the
revised
Policy unless otherwise specified. Your continued use of the Website and Services after the effective
date of
the revised Policy (or such other act specified at that time) will constitute your consent to those
changes.
However, we will not, without your consent, use your Personal Information in a manner materially
different than
what was stated at the time your Personal Information was collected.
International transfers:
If you are located outside of the European Economic Area (EEA), your personal
information may
be transferred to and processed in countries outside of your jurisdiction. We will take appropriate
measures to
ensure that such international transfers comply with applicable data protection laws.
Do residents of California have specific privacy rights?
Subject to certain limits under California law, California residents may ask us to provide them with (1)
a list
of certain categories of personal information we have disclosed to third parties for their direct
marketing
purposes during the immediately preceding calendar year, and (2) the identity of those third parties. To
make
this request, California residents may contact us as specified in the How To Contact Us section below.
Acceptance of this policy
You acknowledge that you have read this Policy and agree to all its terms and
conditions. By
accessing and using the Website and Services and submitting your information you agree to be bound by
this
Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or
use the
Website and Services.
Contacting us
If you have any questions, concerns, or complaints regarding this Policy, the information we hold about
you, or
if you wish to exercise your rights, we encourage you to contact us using the details below:
https://gocows.com/
We will attempt to resolve complaints and disputes and make every reasonable effort to honor your wish to exercise your rights as quickly as possible and in any event, within the timescales provided by applicable data protection laws.
https://gocows.com/
We will attempt to resolve complaints and disputes and make every reasonable effort to honor your wish to exercise your rights as quickly as possible and in any event, within the timescales provided by applicable data protection laws.
This document was last updated on July 10, 2023